Shipping Policy:

• We are proud to offer free ground shipping on all orders to the USA over $22 (pre-tax).
• Please provide a physical street address for free UPS Ground or any expedited delivery. Shipments to PO Boxes, military destinations, AK, HI, and PR will be sent via USPS and will be unavailable to track.
• Expedited orders placed before midnight EST will be shipped the next business day, Monday-Friday. Weekend delivery is not available. Most other orders will be fulfilled within 1-3 business days, in the order they were received. Orders are shipped UPS from Grand Rapids, Michigan. Please select the most appropriate service for your ship-to location. Please be aware UPS does not consider Saturday or Sunday a travel day for shipments; if you place a 2nd Day order on Thursday, it will be shipped on Friday and arrive the following Tuesday.

UPS Ground Shipping Map:

• Below are the generally published transit delivery times from UPS, from our location in Grand Rapids, MI. Please use this as a general reference only and note that during high-peak times (holidays, bad weather, etc) UPS may take slightly longer to deliver packages. (* denotes variable transit times; please check transit map.)
• 1 Business Day: MI
• 2 Business Days: CT, DC, DE, IA, IL, IN, KY, MD, MN*, MO, NC, NJ, NY, OH, PA, SC, TN, VA, WI, WV
• 3 Business Days: AL, AR, FL, GA, KS, LA, MA, ME, MS, ND, NE, NH, OK, RI, SD, VT
• 4 Business Days: AZ, CA*, CO, ID*, MT, NM, NV, OR*, TX, UT, WA, WY

Return Policy:

• Please email ecommerce@grabberworld.com for a return authorization number and additional instructions before returning any merchandise. Returns without an RA# may be refused or otherwise delayed.
• Complete, unused and unopened shipments may be returned within 30 days of purchase for a full refund (customer is responsible for all shipping charges).
• Partial or opened shipments may be returned within 30 days of purchase for a pro-rated refund minus a 10% restocking fee (customer is responsible for all shipping charges).
• Defective merchandise will be tested upon receipt. Valid claims will be processed normally; invalid claims are subject to a 10% restocking fee.

International Shipments:

• We currently ship to the following countries: USA, Australia, Austria, Belgium, Canada, Denmark, Finland, France, Germany, Italy, Netherlands, Norway, Sweden, Switzerland, UK.
• At checkout you will choose between Priority Mail International (PMI) and Express Mail International (EMI). PMI usually takes between 6-10 days. EMI usually takes 3-4 days. Delivery times are not guaranteed and may vary significantly. EMI includes $100 of insurance. PMI shipments are not insured. All shipments are tracked when they leave our warehouse and many will be tracked to your door. Your PMI or EMI shipment leaves the United States through the United States Postal Service. It must then pass through your country's customs service and on to your postal service. We believe the postal services for the countries listed above are generally reliable but we can not guarantee their performance.